Privacy Policy

1. Who we are (data controller)

coremeshlab.com (LLC), 15 Sholudenka St, Kyiv, 04116, Ukraine.

Email: contact@coremeshlab.com · Phone: +380 975 085 1915.

Legal representative: David Meyer, Managing Director.

2. What personal data we collect

Depending on how you interact with our website, we may collect:

• Contact and lead data: name, email address, phone number, and the content of your message when you use our contact/lead form.
• Account/booking-related data: details you provide during online requests or service inquiry.
• Device and usage data: IP address, browser type, pages viewed, approximate location (based on IP), and timestamps.
• Cookies and similar technologies: small files stored on your device that help us operate the site and analyze performance.

3. How we use personal data

We use personal data for purposes such as:

• responding to your requests and contacting you about the services you ask about;
• providing and improving our website and services (including troubleshooting);
• measuring and improving marketing performance and user experience using analytics and advertising-related technologies (where applicable);
• complying with legal obligations and protecting our rights.

For distance/online arrangements, we provide consumer information about the service/provider as required by Ukrainian consumer protection rules: Закон України "Про захист прав споживачів" № 1023-XII від 12.05.1991.

4. Legal basis for processing (Ukraine)

If we process personal data through analytics/ads systems that can identify users, we ensure there is an appropriate legal basis and we provide required information and user rights under Ukrainian law: Закон України "Про захист персональних даних" № 2297-VI від 01.06.2010.

For online transactions and related e-contract arrangements, we may use state-language contract/offer materials where applicable: Закон України "Про електронну комерцію" № 675-VIII від 03.09.2015, стаття 11.

When we sell services via the internet in Ukraine, we provide clearly accessible seller/provider identification and service/pricing/tax information required for e-commerce transactions: Закон України "Про електронну комерцію" № 675-VIII від 03.09.2015, стаття 7.

5. Cookies and analytics

We use cookies and similar technologies to operate the site and to collect information about usage. Where consent is required, we ask for it and allow you to manage your preferences. You can usually manage cookie settings through your browser. Some features may not function fully if cookies are disabled.

6. Sharing and disclosure

We do not sell your personal data. We may share data with:

• service providers who help us run the website and process requests (acting under our instructions);
• legal authorities when required by applicable law;
• other parties only with your consent or as permitted by law.

Where marketing is used, we ensure advertising is legal, accurate, and trustworthy and identifies/clarifies information as required: Закон України "Про рекламу" № 270/96-ВР від 03.07.1996.

7. Security

We implement appropriate technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, and alteration. No method of transmission or storage is 100% secure, but we work to reduce risks.

8. Your rights

Under Ukrainian law, you may have rights regarding access to and correction or deletion of your personal data, and other rights depending on the legal basis and circumstances. You can exercise your rights by contacting us at contact@coremeshlab.com.

For details, see: Закон України "Про захист персональних даних" № 2297-VI від 01.06.2010.

9. Contact

If you have questions about this Policy or want to exercise your rights, contact:

coremeshlab.com (LLC)

15 Sholudenka St, Kyiv, 04116, Ukraine

Email: contact@coremeshlab.com

Phone: +380 975 085 1915